ASW Conversations: Investing and learning in the EV space

As electric vehicle (EV) adoption continues to grow, independent service providers are racing to build the necessary expertise and infrastructure to cater to this new segment of the market.

Eccles Auto Service in Dundas, Ontario is one such shop that has been proactively preparing for the EV revolution.

Scott and Bruce Eccles share their experience of getting up and running, from installing charging stations to getting training and educating the consumer.

While Eccles Auto doesn’t have a dedicated EV bay at the moment, Scott noted that the volume of EV work simply doesn’t warrant that level of specialization yet. The majority of the work they’re getting and the issues customers are finding are similar to those found on most any other vehicles, including internal combustion engines.

Common issues they’ve encountered include rapid tire wear, suspension component failures and even 12-volt battery problems — typical wear and tear issues that may surprise some EV owners who assume their cars require no maintenance. They don’t realize their vehicle has a typical car battery that needs to be checked.

It’s often a mixed bag of people who understand routine maintenance is still a thing versus those who don’t.

“There’s people who always maintain their car, have done their research and understand that these cars need maintenance. And then there’s those who have been sold the idea that an EV needs nothing,” Scott said. “And educating them is what we need to do — trying to get them to understand. The only thing that changes is how the car moves. Everything else is the same.”

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